Mostly Music

<h2 id="what-if-something-arrives-damaged">What if something arrives damaged?</h2><p>If any part of your Playjector kit appears damaged on arrival, please contact support immediately and send photos within 2 hours of delivery. This helps us document the issue and ensure you are not held responsible for pre-existing damage.</p><h2 id="what-if-i-lose-an-accessory">What if I lose an accessory?</h2><p>Lost accessories such as the remote, stand, power adapter, or case may incur replacement fees unless you purchased Protection. A replacement fee chart is available upon request.</p><h2 id="what-if-the-projector-itself-is-lost-or-stolen">What if the projector itself is lost or stolen?</h2><p>The renter is responsible for the full replacement value of the Playjector if it is lost or stolen during the rental period. Protection may reduce or waive certain costs depending on the situation and terms.</p>

<h1>Playjector - Damage &amp; Responsibility</h1> <h2>What if something arrives damaged?</h2> <p>If any part of your Playjector kit appears damaged on arrival, please contact support immediately and send photos within 2 hours of delivery. This helps us document the issue and ensure you are not held responsible for pre-existing damage.</p> <h2>What if I lose an accessory?</h2> <p>Lost accessories such as the remote, stand, power adapter, or case may incur replacement fees unless you purchased Protection. A replacement fee chart is available upon request.</p> <h2>What if the projector itself is lost or stolen?</h2> <p>The renter is responsible for the full replacement value of the Playjector if it is lost or stolen during the rental period. Protection may reduce or waive certain costs depending on the situation and terms.</p>

Playjector - Damage & Responsibility

Playjector

How long do rentals last?

Does Shabbos or Yom Tov count toward my rental?

When does my rental timer start?

Do you offer 48-hour rentals?

My rental expired before I could watch

I lost time while fixing my filter

Can I get a rental extension?

Succos 5786 - DRM Protected Videos Help Guide

Rentals

My filter blocks the video - what do I do?

What if my filter cannot be opened?

How do I know if my title is protected or legacy?

Video keeps buffering

Audio and video are out of sync

Subtitles are not appearing

Filters & Technical

When will my order ship?

Do you ship on Chol Hamoed or Purim/Tisha BAv?

How do I make sure my package arrives before Yom Tov?

Tracking says delivered, but I did not receive it

Tracking has not updated for days

Shipping & Tracking

I cannot log in to my account

My order is under the wrong email

Can you merge two accounts?

Accounts & Access

Why was my card declined?

Why do I see two charges?

Can I get an invoice or receipt?

I do not recognize this charge

Billing & Payments

Where can I find my music downloads?

Why is there no PDF booklet in my download?

If I buy a CD, do I get MP3s too?

How do I load songs into iTunes or a player?

My USB does not play in my car

Can I use your USB in a DVD player?

Music & USB

We paid for 25 viewers but had 40. What now?

Our group showing was delayed by tech issues

Group Showings

International currency and bank fees

International shipping and customs

International

Playjector - General Questions

Playjector - Rental Length & Timing

Playjector - Pricing & Viewer Packages

Playjector - Protection Plan

Playjector - TAG Approval

Playjector - Setup & Technical Questions

Playjector - Troubleshooting

Playjector - Returns & Shipping

Playjector - Security, Privacy & Order Changes

DRM Browser Specific Help

What if something arrives damaged?

What if I lose an accessory?

What if the projector itself is lost or stolen?

Playjector - Damage & ResponsibilityUpdated 15 hours ago

What if something arrives damaged?

What if I lose an accessory?

What if the projector itself is lost or stolen?