Mostly Music

<h2 id="does-the-playjector-store-any-personal-information">Does the Playjector store any personal information?</h2><p>No. The device does not store or transmit personal user data.</p><h2 id="does-the-playjector-send-anything-online">Does the Playjector send anything online?</h2><p>No. The unit is completely offline and cannot connect to any network.</p><h2 id="what-is-forensic-watermarking">What is forensic watermarking?</h2><p>Some videos are protected with a forensic watermark that helps identify illegal copies if content is pirated. It does not store your personal data and does not affect how you watch the video.</p><h2 id="can-i-cancel-my-playjector-rental">Can I cancel my Playjector rental?</h2><p>If you cancel before the Playjector ships, you can usually receive a full refund. Once the device has shipped, rental fees apply even if the unit is not used.</p><h2 id="can-i-change-which-titles-are-preloaded-after-i-place-the-order">Can I change which titles are preloaded after I place the order?</h2><p>Title changes are only possible before the device ships. Once the Playjector is prepared and sent out, the content cannot be modified for that rental.</p>

<h1>Playjector - Security, Privacy &amp; Order Changes</h1> <h2>Does the Playjector store any personal information?</h2> <p>No. The device does not store or transmit personal user data.</p> <h2>Does the Playjector send anything online?</h2> <p>No. The unit is completely offline and cannot connect to any network.</p> <h2>What is forensic watermarking?</h2> <p>Some videos are protected with a forensic watermark that helps identify illegal copies if content is pirated. It does not store your personal data and does not affect how you watch the video.</p> <h2>Can I cancel my Playjector rental?</h2> <p>If you cancel before the Playjector ships, you can usually receive a full refund. Once the device has shipped, rental fees apply even if the unit is not used.</p> <h2>Can I change which titles are preloaded after I place the order?</h2> <p>Title changes are only possible before the device ships. Once the Playjector is prepared and sent out, the content cannot be modified for that rental.</p>

Playjector - Security, Privacy & Order Changes

Playjector

How long do rentals last?

Does Shabbos or Yom Tov count toward my rental?

When does my rental timer start?

Do you offer 48-hour rentals?

My rental expired before I could watch

I lost time while fixing my filter

Can I get a rental extension?

Succos 5786 - DRM Protected Videos Help Guide

Rentals

My filter blocks the video - what do I do?

What if my filter cannot be opened?

How do I know if my title is protected or legacy?

Video keeps buffering

Audio and video are out of sync

Subtitles are not appearing

Filters & Technical

When will my order ship?

Do you ship on Chol Hamoed or Purim/Tisha BAv?

How do I make sure my package arrives before Yom Tov?

Tracking says delivered, but I did not receive it

Tracking has not updated for days

Shipping & Tracking

I cannot log in to my account

My order is under the wrong email

Can you merge two accounts?

Accounts & Access

Why was my card declined?

Why do I see two charges?

Can I get an invoice or receipt?

I do not recognize this charge

Billing & Payments

Where can I find my music downloads?

Why is there no PDF booklet in my download?

If I buy a CD, do I get MP3s too?

How do I load songs into iTunes or a player?

My USB does not play in my car

Can I use your USB in a DVD player?

Music & USB

We paid for 25 viewers but had 40. What now?

Our group showing was delayed by tech issues

Group Showings

International currency and bank fees

International shipping and customs

International

Playjector - General Questions

Playjector - Rental Length & Timing

Playjector - Pricing & Viewer Packages

Playjector - Protection Plan

Playjector - TAG Approval

Playjector - Setup & Technical Questions

Playjector - Troubleshooting

Playjector - Returns & Shipping

Playjector - Damage & Responsibility

DRM Browser Specific Help

Does the Playjector store any personal information?

Does the Playjector send anything online?

What is forensic watermarking?

Can I cancel my Playjector rental?

Can I change which titles are preloaded after I place the order?

Playjector - Security, Privacy & Order ChangesUpdated 15 hours ago

Does the Playjector store any personal information?

Does the Playjector send anything online?

What is forensic watermarking?

Can I cancel my Playjector rental?

Can I change which titles are preloaded after I place the order?