Mostly Music

<h2 id="how-do-i-power-on-the-playjector">How do I power on the Playjector?</h2><p>Press and hold the power button for 2-3 seconds until the device turns on. To power off, press and hold the same button again.</p><h2 id="should-i-plug-it-in-or-use-the-battery">Should I plug it in or use the battery?</h2><p>The Playjector has a built-in battery, but for longer showings we strongly recommend plugging in the power adapter to avoid interruptions.</p><h2 id="does-it-auto-focus">Does it auto-focus?</h2><p>Yes. The projector auto-focuses and auto-keystones automatically. Make sure you are not blocking the small autofocus sensor on the front of the unit.</p><h2 id="can-i-use-the-projector-without-the-remote">Can I use the projector without the remote?</h2><p>Yes. The physical buttons on the top of the device allow you to navigate menus, select a title, adjust volume, and power the unit on or off.</p><h2 id="why-cant-i-access-advanced-settings-or-apps">Why cant I access advanced settings or apps?</h2><p>All advanced settings are locked to protect the content, keep the device secure and offline. Only the Playjector home screen and preloaded titles are available.</p>

<h1>Playjector - Setup &amp; Technical Questions</h1> <h2>How do I power on the Playjector?</h2> <p>Press and hold the power button for 2-3 seconds until the device turns on. To power off, press and hold the same button again.</p> <h2>Should I plug it in or use the battery?</h2> <p>The Playjector has a built-in battery, but for longer showings we strongly recommend plugging in the power adapter to avoid interruptions.</p> <h2>Does it auto-focus?</h2> <p>Yes. The projector auto-focuses automatically. Make sure you are not blocking the small autofocus sensor on the front of the unit.</p> <h2>Can I use the projector without the remote?</h2> <p>Yes. The physical buttons on the top of the device allow you to navigate menus, select a title, adjust volume, and power the unit on or off.</p> <h2>Why cant I access advanced settings or apps?</h2> <p>All advanced settings are locked to protect the content, keep the device secure and offline, and maintain TAG-approved configuration. Only the Playjector home screen and preloaded titles are available.</p> <h2>Why do I see a DRM or watermark notice?</h2> <p>Some titles use professional DRM (such as Widevine, FairPlay, or PlayReady) and forensic watermarking to protect the videos from piracy. Seeing these notices is normal and does not affect your viewing experience.</p>

Playjector - Setup & Technical Questions

Playjector

How long do rentals last?

Does Shabbos or Yom Tov count toward my rental?

When does my rental timer start?

Do you offer 48-hour rentals?

My rental expired before I could watch

I lost time while fixing my filter

Can I get a rental extension?

Succos 5786 - DRM Protected Videos Help Guide

Rentals

My filter blocks the video - what do I do?

What if my filter cannot be opened?

How do I know if my title is protected or legacy?

Video keeps buffering

Audio and video are out of sync

Subtitles are not appearing

Filters & Technical

When will my order ship?

Do you ship on Chol Hamoed or Purim/Tisha BAv?

How do I make sure my package arrives before Yom Tov?

Tracking says delivered, but I did not receive it

Tracking has not updated for days

Shipping & Tracking

I cannot log in to my account

My order is under the wrong email

Can you merge two accounts?

Accounts & Access

Why was my card declined?

Why do I see two charges?

Can I get an invoice or receipt?

I do not recognize this charge

Billing & Payments

Where can I find my music downloads?

Why is there no PDF booklet in my download?

If I buy a CD, do I get MP3s too?

How do I load songs into iTunes or a player?

My USB does not play in my car

Can I use your USB in a DVD player?

Music & USB

We paid for 25 viewers but had 40. What now?

Our group showing was delayed by tech issues

Group Showings

International currency and bank fees

International shipping and customs

International

Playjector - General Questions

Playjector - Rental Length & Timing

Playjector - Pricing & Viewer Packages

Playjector - Protection Plan

Playjector - TAG Approval

Playjector - Troubleshooting

Playjector - Returns & Shipping

Playjector - Damage & Responsibility

Playjector - Security, Privacy & Order Changes

DRM Browser Specific Help

How do I power on the Playjector?

Should I plug it in or use the battery?

Does it auto-focus?

Can I use the projector without the remote?

Why cant I access advanced settings or apps?

Playjector - Setup & Technical QuestionsUpdated 15 hours ago

How do I power on the Playjector?

Should I plug it in or use the battery?

Does it auto-focus?

Can I use the projector without the remote?

Why cant I access advanced settings or apps?