Succos 5786 - DRM Protected Videos Help GuideUpdated 6 minutes ago
🎥 Welcome to Protected Playback!
Mostly Music has upgraded to a next-level secure video system (DRM) — the same protection used by major streaming platforms. This ensures smoother playback and keeps our producers’ hard work safe and respected.
🔐 Where to Watch
Your account now has two sections:
- Digital Library → for your regular rentals and purchases
- Protected Videos → for the new DRM-protected titles (including most Succos 5786 releases)
After renting a protected video, it can take up to one minute to appear in the “Protected Videos” tab.
👉 If it doesn’t show right away, wait a few seconds, then refresh the page.
🌐 Supported Browsers
Protected playback works only on the approved browsers listed below. If you use a different one, you’ll likely see a blank screen or “playback restricted” message.
Device | Browser you must use
-------|----------------------
Windows PC / Laptop | Microsoft Edge
Android phone / tablet | Google Chrome or Firefox
iPhone / iPad / Mac | Safari
🚫 Other browsers (Brave, Opera, DuckDuckGo, or in-app browsers like WhatsApp or Gmail) will not work.
⚙️ Quick Tips
- If the video won’t start: Refresh once after you land on the page.
- If it says “Playback restricted” or stays blank: Double-check you’re using the correct browser.
- If it still doesn’t show: Log out, log back in, and re-open the Protected Videos tab.
- Mobile users: Always open the page directly in Safari, Chrome, or Firefox (not through links inside other apps).
- Patience pays off: It can take a short moment after rental for the video to appear.
💬 Common Questions
Why can’t I cast it to my TV?
For security reasons, casting, screen sharing, and mirroring are disabled on protected titles.
Can I download it?
No — protected titles are streamed only through the secure player.
If you need an offline option, check out our Playbooks or USB options.
Why this change?
This upgrade prevents copying and ensures every producer and performer is properly compensated, allowing Mostly Music to continue bringing you the highest-quality frum entertainment.
✨ Quick Recap
✅ Use the right browser (see chart above)
✅ Wait up to one minute for new rentals to appear
✅ Refresh once if needed
✅ Watch safely and enjoy a smoother, more reliable viewing experience
If you require a deeper level of trouble shooting please refer to the browser specific troubleshooting guide HERE